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We can help you
Find out about NHS Services.
![Image of the letter i](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Image-of-the-letter-i.png)
Tell you who can support you to say thank you or to make a complaint.
![Two hands with thumb up and thumb down](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Two-hands-with-thumbs-up-and-thumbs-down.png)
We will try to make things better.
![A person doing the thumbs up sign](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/A-person-doing-the-thumbs-up-sign.png)
You can talk to us about anything to do with the NHS.
![Two people talking](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Two-people-talking.png)
Keeping things private
We keep the things you tell us private.
![A person with their finger on their lips](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/A-person-with-their-finger-on-their-lips.png)
We only talk to health workers if you want us to and think it will help.
![Two people talking](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Two-people-talking-1.png)
If someone else is in danger we might not be able to keep things quiet. We will talk to you about this.
![A person laying their head down on their arms](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/A-person-laying-their-down-on-their-arms.png)
These are the ways to contact PALS
Face to face
![Two people talking](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Two-people-talking-2.png)
Phone us on 01444 448678
![Two mobile phones](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Two-mobile-phones.png)
E-mail us at: [email protected]
![An open laptop](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/An-open-laptop.png)
When is PALS open?
We are open 10am to 4pm Monday to Friday
![Clocks showing 10am and 4pm](https://www.uhsussex.nhs.uk/wp-content/uploads/2023/07/Clocks-showing-10am-and-4pm.png)
Monday
10:00 am to 4:00 pm
Tuesday
10:00 am to 4:00 pm
Wednesday
10:00 am to 4:00 pm
Thursday
10:00 am to 4:00 pm
Friday
10:00 am to 4:00 pm
Saturday Closed
Sunday Closed
Phone
Leave a message on our answer phone when we are closed.
We will ring you back as soon as we can.
We are not open in the evening Saturdays and Sundays or on bank holidays.
This leaflet is intended for patients receiving care in Brighton & Hove or Haywards Heath.
The information in this leaflet is for guidance purposes only and is in no way intended to replace professional clinical advice by a qualified practitioner.